Nasty Piece of Work

Yesterday I sold a Darth Revan and Predator armor to a teenager from the US. He wasm't happy with the Revan file as he thinks it looks nothing like it should. I explained that it has been done in a helmet style as that was how the customer who commissioned it wanted it to look but that it could easily be converted to a mask simply by trimming the back of the helmet off. I also explained how the fine details of the Revan were left out as they'd be lost and covered in a layer of filler anyway when you get to that stage but he still complained.

You can't please everyone I guess. I denied a refund on the file as I'd explained that people get to see pics of every file I make prior to buying anything so he should have known what to expect before making the choice to buy it.

This seems to have provoked him into sending offensive emails, saying I told him things that I know I did not say, and even threatening to give my files away to people and claim that he is the original creator. He's also using slightly racist remarks now in his emails which must be the lowest thing he could do.

He's also trying to post nasty comments on my blog here. Good thing I moderate all comments prior to them being posted. ;)

Here are some of his emails:

"By the way seeing how predator file is now mine I'll be posting it everywhere as the artist.
You wanta be a dick fine i'll give your artwork to everyone and claim it's mine both predator mask
and armor ^_~> Enjoy"

"w/e eurotrash i'll be filling a fraud claim.

Yes you did say Reven Darth helm

the pictures all over the net show a mask not a f*cking helmet so yes you did lie

"You aren't the first peice
of eurotrash to try this scheme. I guess you won't be the last you have 30 days to refund me my money
as per Wells Fargo or face their lawyers enjoy faggety the theif.

BTW I don't have your files on my computer i fowarded the message to friends and they've
uploaded your work as theirs all over google. ^_^ You loose."

This is the comment he's tried to post here:

"I wouldn't suggest doing buisness with this *sshole. He didn't email me the Dark Raven Helmet. He emailed me some f*cking hello kitty pdo and said haha yank and said I'm stuck with it. I suggest you tell this peice of eurotrash to f*ck off and not do buisness with him. Do buisness with this looser at your own risk have him sign a contract first."


Now, as you guys know I do try to make my files as accurate as possible while keeping them simple and to minimise the difficulty of the builds. None of my files are 100% accurate, I never claim them to be so. To try and build a 100% acurate prop from Pepakura is impossible.

As you guys also know, I post pics of my files here prior to release so everyone gets to see what it looks like before making a choice to buy. No-one is ever under any pressure to buy from me either.

The reason for me originally refusing the refund was because I sell digital files, it is impossible for me to accept a returned item as you would normally when selling an item. I could not know with any certainty that this guy had deleted the files could I? As it turned out later on anyway he did still have them and now threatens to post them everywhere as his own work.

Do you guys think I'm out of line here? Do any of you guys think I'm out here to rip people off? I've sold thousands of files over the last year and everyone except this kid has been happy.

I'd really appreciate your thoughts on this, just comment. :)

Also, this kid calls himself Outlaw0001 and the first part of his email address is regretfulflyer@...

If any of you guys happen to spot this kid out there trying to pass off my work as his own then I'd appreciate a little email to let me know? There's not much I can do to prevent it but I'd like to know if he does follow through with these silly threats.

I have many friends online who I've met through forums and my blog, it'd be a shame for one silly little boy to spoil it for everyone.